We understand that booking online involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein.
Types Of Information We Collect
We receive and store any information you voluntarily enter on our website or give us in any other way. This includes information that can identify you (“personal information”), including but not limited to your first and last name, telephone number, postal and email addresses, fax number, and billing information (such as credit card number, cardholder name, and expiration date).
You can choose not to provide all requested information to us, but in general some information about you is required in order for you to; book accommodation or ask us a question via our website. If you do not provide all or part of the requested information, you may not be able to complete certain activities on the website.
How We Use Your Information
We use sensitive billing information (such as cardholder name, credit card number, and expiration date) and disclose such information to our third-party suppliers and vendors for the purpose of completing the accommodation bookings you conduct on our site.
We use other information about you for the following general purposes: to liaise with you about accommodation bookings; to communicate with you in general; to respond to your questions and comments; to notify you about special offers and products or services that may be of interest to you; to otherwise customise your experience with this website; to resolve disputes, or troubleshoot problems; to prevent potentially prohibited or illegal activities; and as otherwise described to you at the point of collection. By providing your personal information to us, you consent to the use of your personal information as described.
Sharing Your Information With Other Parties
We may share your information with the following entities:
Third party vendors who provide services or functions on our behalf, including credit card processing, business analytics and fraud prevention. We may also authorise third party vendors to collect information on our behalf, including as necessary to operate features of our website. Third party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. Please note that we do not control the privacy practices of these third-party business partners. Therefore, we encourage you to review the privacy policies of any such business partners.
Government and Law Enforcement Agencies. We may be required to disclose your personal information to comply with law; facilitate court proceedings; or protect and defend the rights, property, or safety of Edenhouse or this website, our customers, or others.
As otherwise permitted by applicable Privacy Law.
By providing your personal information to us, you consent to the disclosure of your personal information as described above.
We also may share aggregate or anonymous information with third parties, including advertisers. For example, we may tell our advertisers the number of visitors our website receives. This information does not contain any personal information.
Use Of Tracking Technologies
Cookies are small data files sent from a server to your web browser. They are stored in your browser’s cache and allow a website or a third party to recognise your browser
In addition, we also use third-party cookies for analytics tracking and our own advertising purposes. All third-party cookie usage is anonymised and does not contain any data that can identify you personally.
You can adjust cookie settings in your browser to allow you to be notified when you receive a cookie, or to disable cookies. As cookies allow us to customise your experience of using our website, and enable essential features to be utilised, we encourage you to accept cookies in your browser settings.
This website uses Google Analytics to help understand how it is used by visitors. For some of the advertising features, such as remarketing, data from Google Analytics may be combined with first-party data and third-party cookies (like Google’s advertising cookies).
Please click here for more information on how Google Analytics works.